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"Across each stage of her career, one lesson holds: lasting change is built slowly, through trust, clear expectations, and a willingness to stay engaged when conversations become uncomfortable. By pairing empathy with accountability, Dr. Ford shows how leaders can build inclusive cultures and produce results that endure long after any single conversation ends. Her story makes the case that dialogue is not an emergency response to conflict, but a long-term investment in people, institutions, and the organizations they create together" (2026).

 

 

- Yvonne Wrisbon, Masters of Management Graduate Student

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